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Privacy Policy

Last Updated: 19 March 2025

Introduction

We respect your privacy and are committed to protecting your personal data in compliance with the Swiss Federal Data Protection Act (DSG) and the General Data Protection Regulation (GDPR). This Privacy Policy applies to all visitors, users, and clients who interact with our website, services, and communications. It explains how we collect, use, and safeguard your information.

Data We Collect

We collect and process the following personal data when you interact with our website and services:

 

Data You Provide Voluntarily

  • Contact Data: Name, email address, phone number.

  • Booking Data: Service bookings, scheduling preferences (via Wix and Google Calendar).

  • Session Data: Information shared during coaching sessions (only with explicit consent).

  • Communication Data: Messages sent via contact forms or email.

 

​Automatically Collected Data

  • Technical Data: IP address, browser type, device information, pages visited.

  • Cookies & Tracking Data: See "Cookies & Tracking Technologies".

How We Use Your Data

We use your data to:

  • Provide and improve our coaching services.

  • Process bookings securely via Wix and Google Calendar integration.

  • Respond to inquiries and offer customer support.

  • Analyze website usage and optimize user experience.

  • Comply with legal obligations.

 

We do not sell or rent personal data to third parties. Data sharing is strictly limited to service providers required for operational purposes (e.g., Wix, Google Calendar) or when legally required.

Legal Basis for Processing Data

We process your data based on:

  • Your consent (e.g., when you fill out a form).

  • Contractual necessity (e.g., fulfilling a coaching service agreement).

  • Legal obligations (e.g., tax and compliance regulations).

  • Legitimate interests (e.g., website security and service improvement).

Data Sharing & Third Parties

We may share your data with:

  • Service providers (e.g., Wix for website hosting and booking system, Google Calendar for scheduling appointments).

  • Legal authorities (if required by law).

 

Website & Booking Services

Our website and booking system run on Wix.com, which provides secure hosting, scheduling, and data storage. Wix and Google Calendar process data in accordance with their respective privacy policies, over which we have no control. You can review their privacy terms on their respective websites.​

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Secure Data Transmission

We use SSL encryption to protect data transferred between your browser and our website, ensuring secure communication.

Data Security & Retention

  • We use technical and organizational security measures to protect your data.

  • Your data is stored securely on Swiss/EU-compliant servers.

  • We retain your data only for as long as necessary for its intended purpose, fulfilling contractual obligations, or complying with legal requirements.

Cookies & Tracking Technologies

We use cookies to enhance user experience and analyze website traffic.

Types of Cookies We Use

  • Essential cookies: Required for website functionality.

  • Analytics cookies: Help us track website usage (e.g., Google Analytics).

  • Marketing cookies: Used for remarketing (if applicable).

 

How to Manage Cookies

  • You can review and manage cookie settings at any time via your browser settings.

  • Some website features may not function properly if cookies are disabled.

Your Rights (DSG & GDPR)

You have the right to:

  • Access your personal data.

  • Correct inaccurate data.

  • Request deletion of your data.

  • Restrict processing of your data.

  • Request data portability.

  • Withdraw consent at any time, where applicable.

 

To exercise your rights, contact matteo.soriente@gmail.com.

International Data Transfers

If data is transferred outside Switzerland/EU, we ensure compliance via:

  • Standard Contractual Clauses (SCCs).

  • Adequacy decisions by the European Commission.

Contact Information

Matteo Soriente
Hönggerstrasse 90
8037 Zürich

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matteo.soriente@gmail.com
+41 78 705 76 78

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page. If we make significant changes, we will notify users appropriately. Last updated: 19 March 2025.

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